Swissotel is a great four star luxury hotel. Beautiful. I love the location. This Swiss's location is convenient to convention headquarters and is in the heart of Chicago!
Neighborhood: Downtown
Number of Rooms: 661
Type of Hotel: Luxury
Neighborhood: Downtown
Number of Rooms: 661
Type of Hotel: Luxury
I visit the Swiss often, starting back in 2006. Checking into the Swissotel is not always pleasant. The customer service front desk could bump it up a bit. Not many smiles. Room service takes a while, I am not impressed with room service. My food is never hot when it arrives! The valet gentlemen are GREAT professionals, timely and efficient, always pleasant!
The rooms are gorgeous, very clean and polished. Ask for a corner unit if available(usually with no extra charge)...Lakeside views are PERFECT! I love the luxury bathrooms and robes. The beautiful king size beds with plush down blankets are extremely comfortable...
The Palms restaurant reminds me of The Palms , Caesar's Palace. A bit smaller in size and menu, but the food is incredible. The Palm is known for serving large steak and seafood entrees! The Palm's big drinks, steaks and cigars can be enjoyed in three different dining rooms. Enjoy....
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